AHPRA ADVERTISING GUIDELINE & SOCIAL MEDIA POLICY

When you set up a business Facebook page, the "ratings and review" feature is automatically switched on.  

Unfortunately this feature is not aligned with the Australian Health Practitioner Regulation Agency (AHPRA) Advertising Guidelines and Social Media Policy.

 

Facebook Guidelines

Deleting individual reviews from your Facebook page is not simple.  Facebook will only delete reviews that are in breach of their guidelines.

Therefore the easiest way to comply with the AHPRA Advertising Guideline is to totally disable the ratings and review feature of your Facebook page.